Where the Value hides in HR & People.
CVs, contracts, timesheets, candidates who drifted away.
Hold these three questions in your head while you read.
- How often does this happen? Per day, per week, per month.
- How long does it take each time, including the interruptions around it?
- What did the last mistake in this process cost, in money, in rework, or in a customer's patience?
You answer them in your head. That is the whole exercise.
The CV arrives in the candidate's own design, and someone rebuilds it page by page into the company template.
- CVs reformatted into the company template
- Photos cropped and margins fixed by hand
- The same career summarised twice for two clients
- Formatting time competing with interview time
- A profile sent late because layout took the evening
How many CVs get rebuilt into your template each week?
One new hire means a dozen documents, each opened, edited, renamed, and sent in the right order.
- Contracts and onboarding packs assembled from Word templates
- Find-and-replace of the last new hire's name
- The checklist that lives printed on a desk
- Accounts requested by email, one by one
- First days spent waiting for access
How many hours of paperwork does one new hire create?
Month end approaches and the chase begins: who has not handed in hours, and who wrote them wrong.
- Timesheets chased and retyped for payroll
- Paper hours deciphered and keyed in
- Overtime rules applied from memory
- Corrections after payroll already ran
- Hours arriving after payroll's deadline
How many hours does timesheet collection cost per payroll run?
Another leaver, another blank page: the reference letter written from scratch, carefully, again.
- Reference letters written from scratch
- Confirmation letters produced on request, one by one
- Phrases borrowed from the last letter that fit
- A backlog of promised certificates
- Sign-off rounds for two paragraphs
How many letters and certificates do you write per month?
The good candidate said yes in the interview, and while the paperwork took its week, another offer arrived first.
- Applicants waiting days for a first reply
- Interview feedback collected by chasing people
- The silver-medal candidate never contacted again
- Offer letters slowed by internal sign-offs
- The withdrawal you learned about too late
How many candidates dropped out during waiting time this year?
If one of these hit a nerve, that’s your process. Bring it to the call and we’ll tell you within 30 minutes whether it’s worth pursuing, and what it would have to deliver to be worth it.
Find out if it’s worth it